[Blkacesvf41]

Why can't I set up my Gmail account on this phone. It starts syncing but it gives me a message saying that Google account information is incorrect. I know I'm putting in the correct password. My other email account which is a sbcglobal.net was no problem. Any ideas?

[AlexRodriguezNY]

Why can't I set up my Gmail account on this phone. It starts syncing but it gives me a message saying that Google account information is incorrect. I know I'm putting in the correct password. My other email account which is a sbcglobal.net was no problem. Any ideas?

Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. 😉

[Blkacesvf41]

Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. ��

Thanks for the help. Forgive my ignorance, but where do I go to do that? Do you have a link or website? I know very little about the Microsoft environment. I created a Microsoft account yesterday because I knew I was gonna need it to access the WP store with this phone.

[Blkacesvf41]

Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. 😉

Ok Alex, I see what you meant and couldn't get it to work anyways. Any other suggestions would be appreciated.

[kingbobyjr]

Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. 

Is there a reason NOT to use the Google option under Add An Account?

[Blkacesvf41]

Is there a reason NOT to use the Google option under Add An Account?

That was the first thing I did, then it starts syncing and you think you're good to go. However, soon you get a message saying that your Google account information is incorrect. So I don't know what's going on with this. I came from from BlackBerry so I'm shocked to see that this is an issue here. Email set up was so easy on BlackBerry.

[Nokia.Nut]

I had the same issue and couldn't get it to work so I just forwarded all my gmail to my live .com acct and had gmail delete them so as to not fill up my gmail. Works fine so far.

[o4liberty]

You shouldn't have an issue with this I would call Verizon tech support and they will be able to help you. I had a similar issue on my trophy it wouldn't let me set up a Comcast account.

[Blkacesvf41]

You shouldn't have an issue with this I would call Verizon tech support and they will be able to help you. I had a similar issue on my trophy it wouldn't let me set up a Comcast account.

Hmmm...I never thought of this being an issue on Verizon's end. Perhaps I'll give that a try. What explanation did you get from Verizon? I never had this problem when setting up my Gmail on any of my devices, this is a first.

[Blkacesvf41]

Ok everyone get ready to laugh because I'm a complete dumb ***!!! I remembered early this morning that a few weeks ago I signed up for that 2-step verification for my Google account. When you do this Google generates a application -specific password that you need to enter on your mobile device when setting up Gmail for the first time. It works perfect now. When you start losing your memory like this, you realize that old age can be a cruel thing!!!