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  1. Blkacesvf41's Avatar
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       #1  
    Why can't I set up my Gmail account on this phone. It starts syncing but it gives me a message saying that Google account information is incorrect. I know I'm putting in the correct password. My other email account which is a sbcglobal.net was no problem. Any ideas?
  2. AlexRodriguezNY's Avatar
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    #2  
    Quote Originally Posted by monzon5755 View Post
    Why can't I set up my Gmail account on this phone. It starts syncing but it gives me a message saying that Google account information is incorrect. I know I'm putting in the correct password. My other email account which is a sbcglobal.net was no problem. Any ideas?
    Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. 😉
  3. Blkacesvf41's Avatar
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       #3  
    Quote Originally Posted by AlexRodriguezNY View Post
    Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. ��
    Thanks for the help. Forgive my ignorance, but where do I go to do that? Do you have a link or website? I know very little about the Microsoft environment. I created a Microsoft account yesterday because I knew I was gonna need it to access the WP store with this phone.
  4. Blkacesvf41's Avatar
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       #4  
    Quote Originally Posted by AlexRodriguezNY View Post
    Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. 😉
    Ok Alex, I see what you meant and couldn't get it to work anyways. Any other suggestions would be appreciated.
  5. kingbobyjr's Avatar
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    #5  
    Quote Originally Posted by AlexRodriguezNY View Post
    Create your google account in outlook, at first it is going to tell you can't sign in but keep trying until it gives you the option advance, then choose advance and type your whole gmail(example@gmail.com) ,type your password,leave domain in blank and on server type m.google.com and sign in. It should work. 
    Is there a reason NOT to use the Google option under Add An Account?
  6. Blkacesvf41's Avatar
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       #6  
    Quote Originally Posted by kingbobyjr View Post
    Is there a reason NOT to use the Google option under Add An Account?
    That was the first thing I did, then it starts syncing and you think you're good to go. However, soon you get a message saying that your Google account information is incorrect. So I don't know what's going on with this. I came from from BlackBerry so I'm shocked to see that this is an issue here. Email set up was so easy on BlackBerry.
  7. Nokia.Nut's Avatar
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    #7  
    I had the same issue and couldn't get it to work so I just forwarded all my gmail to my live .com acct and had gmail delete them so as to not fill up my gmail. Works fine so far.
  8. o4liberty's Avatar
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    #8  
    You shouldn't have an issue with this I would call Verizon tech support and they will be able to help you. I had a similar issue on my trophy it wouldn't let me set up a Comcast account.
  9. Blkacesvf41's Avatar
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       #9  
    Quote Originally Posted by o4liberty View Post
    You shouldn't have an issue with this I would call Verizon tech support and they will be able to help you. I had a similar issue on my trophy it wouldn't let me set up a Comcast account.
    Hmmm...I never thought of this being an issue on Verizon's end. Perhaps I'll give that a try. What explanation did you get from Verizon? I never had this problem when setting up my Gmail on any of my devices, this is a first.
  10. Blkacesvf41's Avatar
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       #10  
    Ok everyone get ready to laugh because I'm a complete dumb ***!!! I remembered early this morning that a few weeks ago I signed up for that 2-step verification for my Google account. When you do this Google generates a application -specific password that you need to enter on your mobile device when setting up Gmail for the first time. It works perfect now. When you start losing your memory like this, you realize that old age can be a cruel thing!!!
  11. subodh gadre's Avatar
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    #11  
    I had purchased Nokia Lumia 520 (Windows Phone 8). I add my Gmail account normally. But I got an error & can't sync my mails. I have tried with few changes and now Gmail is working on my Windows Phone. You need not install any unofficial client. But How?
    As we use Gmail on Outlook Express or any other email clients on PC/Laptop(Windows OS). Those settings works fine on Windows Phone 8 Also. No drastic change in setting. Here, I mentioned the settings for Gmail(for IMAP & POP both) to use in Windows Phone 8 (Lumia 520).

    Procedure :
    1. First go to Settings
    2. Tap on email+accounts
    3. Tap on +add an account
    4. Choose advance setup
    5. Type your Email Address & Password, Click on Next

    These are basic settings. Now Select proper way (IMAP or POP). Because their is little bit difference in IMAP & POP.

    Advance Settings:

    email address: abc123@gmail.com
    Your Name: abc123 (Eg. 1st mail id use Gmail, for 2nd use Gmail2 or your choice)
    Incoming mail server(for IMAP): imap.gmail.com:993
    Incoming mail server(for POP): pop.gmail.com:995
    username: abc123@gmail.com
    Password: your password
    outgoing mail server: smtp.gmail.com:465
    Outgoing server requires authentication - Checked
    Use the same username and password for sending email - checked
    Require SSL for incoming mail - Checked
    Require SSL for Outgoing mail - Checked

    Now Gmail account can sync without any errors. If you don't have network connectivity then it gives an error, but don't worry. Just connect to Wi-Fi or mobile internet and it will sync your mails without any error. You can set other settings as per your choice like [Download New Content] & [Download email from].

    These settings successfully works on my Lumia 520.
    I use email option for sync only. So, cant write about calendar and contacts.

    If anyone have suggestions or more information just reply.
  12. WeAreNotAlone's Avatar
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    #12  
    Quote Originally Posted by Blkacesvf41 View Post
    Why can't I set up my Gmail account on this phone. It starts syncing but it gives me a message saying that Google account information is incorrect. I know I'm putting in the correct password. My other email account which is a sbcglobal.net was no problem. Any ideas?
    Quote Originally Posted by Blkacesvf41 View Post
    Ok everyone get ready to laugh because I'm a complete dumb ***!!! I remembered early this morning that a few weeks ago I signed up for that 2-step verification for my Google account. When you do this Google generates a application -specific password that you need to enter on your mobile device when setting up Gmail for the first time. It works perfect now. When you start losing your memory like this, you realize that old age can be a cruel thing!!!
    RE: Can't set up Gmail account on WP8 phone. It starts syncing but it gives me a message saying that Google account information is incorrect.
    Customer remembers they have 2-step verification for Google account enabled which is causing phone not to sync.

    Q: Can you EXPAND on the work around /what you did? I'm assuming you disabled the Gmail verification 2-step entirely, or there's a option to disable it temporarily, then re-enable?
    (I'd prefer to leave Gmail verification 2-step ON.)

    Secondary, How would you rate the ease, time spent?.... and are you happy with the built in apps supplied?


    Symptoms:

    During setting up Gmail account, user name, password is entered, it is "saved" and phone shows "syncing", times out giving error message.

    Upon hitting the email tile>Google account info is incorrect - User name is displayed, password section is blank awaiting for a password to be entered. If a password is entered phone shows "syncing", times out.

    Under settings section:
    Settings>email+accounts>email+account= Shows "Google" user name e-mail address entered, under it says: "Attention Required"


    ***************************
    OS WP8 GDR2 update, Amber update
    .
  13. Blkacesvf41's Avatar
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       #13  
    Quote Originally Posted by WeAreNotAlone View Post
    RE: Can't set up Gmail account on WP8 phone. It starts syncing but it gives me a message saying that Google account information is incorrect.
    Customer remembers they have 2-step verification for Google account enabled which is causing phone not to sync.

    Q: Can you EXPAND on the work around /what you did? I'm assuming you disabled the Gmail verification 2-step entirely, or there's a option to disable it temporarily, then re-enable?
    (I'd prefer to leave Gmail verification 2-step ON.)

    Secondary, How would you rate the ease, time spent?.... and are you happy with the built in apps supplied?


    Symptoms:

    During setting up Gmail account, user name, password is entered, it is "saved" and phone shows "syncing", times out giving error message.

    Upon hitting the email tile>Google account info is incorrect - User name is displayed, password section is blank awaiting for a password to be entered. If a password is entered phone shows "syncing", times out.

    Under settings section:
    Settings>email+accounts>email+account= Shows "Google" user name e-mail address entered, under it says: "Attention Required"


    ***************************
    OS WP8 GDR2 update, Amber update
    .
    This is such an old thread that I haven't checked it for long time and I just came across it by accident. This was almost a year ago but I believe I went to Google.com, signed into my account and went to the area where you create an app specific password. That's the password that you need to enter in your phone. Like I said, it was a while ago so I can't really remember.

    Sent from my Nexus 7
  14. pickmoredays's Avatar
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    #14  
    I had a problem with nokia 520 access to gmail - solved by changins app settings for 2 step verification.
  15. Roberto Gil's Avatar
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    #15  
    I had to secure my Gmail account from unauthorized access from countries like Nigeria and Mexico by enabling the 2-step verification feature rolled out my google to protect gmail accounts. I follow everything on Secure your Google account – Two Step Authentication « Gmail Support « Gmail Login Support
  16. imijah's Avatar
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    #16  
    Your solution works fine with my htc titan (windows 7).

    Thanks again
  17. #17  
    If you have enabled 2-step verification process, go to account settings and generate application specific password.
    And in your mobile, while setting up account, use the newly generated password, instead of your regular password.. Hope this will help...

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