- 02-01-2013, 01:44 AM #1
A few days ago, I tried to check if I have an update possibilty. The phone noted that there is available update, and started to download it. After the download the preparation went through (it was strange that during the preparation the progress bar from 81% immediately jumped to 95%, but apart from that there was nothing special). After it showed the error message in the subject: 'The update was downloaded...' and error code 8007000d.
I've tried to do a search on the net without any luck. I tried to update after a factory reset, of course haven't solved the problem.
Finally, I downloaded care suite, connected to it my phone, and it said that my phone software is up-to-date. So what the f..k? OTA says there is an update, care suite says my phone is up-to-date?
I also tried to find an eligible update from navifirm but for the product code I have (based on the data provided by care suite) there are nothing.
Does anyone have some idea what is going on around my phone? :)
- 10-31-2013, 08:39 AM #8
""Important 1:40 PM ET: If you experience the message "The update was downloaded but couldn't be opened. (8018830f)", don't fret. Just try again and re-download the update.""
AT&T Amber and GDR2 updates for the Nokia Lumia 920 and 820 are now live! | Windows Phone Central
11-03-2013, 05:30 AM #9
- 431 Posts
- 04-15-2014, 03:01 PM #11
Okay for those who have the 8007000d problem like I did, here is what I did. My phone is now happily running 8.1 and it is really good!!!
I downloaded the Nokia Retailer software which allowed me to update the firmware in my Lumia 920. Unfortunately I messed the pre- and post-upgrade version numbers but the Nokia software is stupid enough that it will tell you to update the phone to the same firmware version more than once.
After I upgraded the firmware (twice, by accident) I then ran the 8.1 developer's update and it installed fine. In all it took me about 6 full download and install attempts followed by the one post-Nokia-Retailer-update that actually worked. I hope this helps someone else.
The Microsoft idiots have a page of error codes here:
Solutions to 801881cd,
80188265, 801881d0 and other update issues on Windows Phone | Windows Phone How-to (United States)
but surprisingly (not) this one is not listed.
Last edited by Robinator; 04-20-2014 at 05:52 AM.
- 07-06-2014, 02:34 AM #15
go to languages in the setting then choose another lang while connecting to internet then it ask you to download a lang pack click no.....then return to your update page and now you can download update again
Wow such a trivial solution! Changing language from english to native worked like a dream . Thanks mate
- 08-11-2014, 02:31 AM #17
Are you sure you have enough free memory space? when I installed Lumia Black I had the problem that the update installation wouldn't work. After I deleted some apps it worked. Not sure if you are facing this problem but maybe worth a try
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