[zsitvayb]

Hello,
A few days ago, I tried to check if I have an update possibilty. The phone noted that there is available update, and started to download it. After the download the preparation went through (it was strange that during the preparation the progress bar from 81% immediately jumped to 95%, but apart from that there was nothing special). After it showed the error message in the subject: 'The update was downloaded...' and error code 8007000d.
I've tried to do a search on the net without any luck. I tried to update after a factory reset, of course haven't solved the problem.
Finally, I downloaded care suite, connected to it my phone, and it said that my phone software is up-to-date. So what the f..k? OTA says there is an update, care suite says my phone is up-to-date?
I also tried to find an eligible update from navifirm but for the product code I have (based on the data provided by care suite) there are nothing.
Does anyone have some idea what is going on around my phone? :)

[zsitvayb]

Finally on Portico...;)

[Karen Soghoyan]

How you solve your problem, i have same problem

[th0mas96]

How you solve your problem, i have same problem

i had it and reflashed it with care suite, after that I could update

[zsitvayb]

Definitely, this was the way how I solved it. I made a refurbish with the Product Support Tool for Store, then I could do the update via OTA.