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  1. zsitvayb's Avatar
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       #1  
    Hello,
    A few days ago, I tried to check if I have an update possibilty. The phone noted that there is available update, and started to download it. After the download the preparation went through (it was strange that during the preparation the progress bar from 81% immediately jumped to 95%, but apart from that there was nothing special). After it showed the error message in the subject: 'The update was downloaded...' and error code 8007000d.
    I've tried to do a search on the net without any luck. I tried to update after a factory reset, of course haven't solved the problem.
    Finally, I downloaded care suite, connected to it my phone, and it said that my phone software is up-to-date. So what the f..k? OTA says there is an update, care suite says my phone is up-to-date?
    I also tried to find an eligible update from navifirm but for the product code I have (based on the data provided by care suite) there are nothing.
    Does anyone have some idea what is going on around my phone? :)
  2. zsitvayb's Avatar
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       #2  
    Finally on Portico...;)
  3. Karen Soghoyan's Avatar
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    #3  
    How you solve your problem, i have same problem
  4. th0mas96's Avatar
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    #4  
    Quote Originally Posted by Karen Soghoyan View Post
    How you solve your problem, i have same problem
    i had it and reflashed it with care suite, after that I could update
  5. zsitvayb's Avatar
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       #5  
    Definitely, this was the way how I solved it. I made a refurbish with the Product Support Tool for Store, then I could do the update via OTA.
  6. JustinianIV's Avatar
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    #6  
    Quote Originally Posted by th0mas96 View Post
    i had it and reflashed it with care suite, after that I could update
    For those with this problem, I believe this is the app he is referring to: Nokia Care Suite Free Download
    Last edited by JustinianIV; 09-11-2013 at 03:28 AM.
  7. pfg
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    #7  
    Quote Originally Posted by zsitvayb View Post
    Hello,
    A few days ago, I tried to check if I have an update possibilty. The phone noted that there is available update, and started to download it. After the download the preparation went through (it was strange that during the preparation the progress bar from 81% immediately jumped to 95%, but apart from that there was nothing special). After it showed the error message in the subject: 'The update was downloaded...' and error code 8007000d.
    I've tried to do a search on the net without any luck. I tried to update after a factory reset, of course haven't solved the problem.
    Finally, I downloaded care suite, connected to it my phone, and it said that my phone software is up-to-date. So what the f..k? OTA says there is an update, care suite says my phone is up-to-date?
    I also tried to find an eligible update from navifirm but for the product code I have (based on the data provided by care suite) there are nothing.
    Does anyone have some idea what is going on around my phone? :)
    How you solve your problem, i have same problem On htc 8x!
  8. I_am_beat's Avatar
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    #8  
    ""Important 1:40 PM ET: If you experience the message "The update was downloaded but couldn't be opened. (8018830f)", don't fret. Just try again and re-download the update.""

    AT&T Amber and GDR2 updates for the Nokia Lumia 920 and 820 are now live! | Windows Phone Central
  9. th0mas96's Avatar
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    #9  
    Quote Originally Posted by pfg View Post
    How you solve your problem, i have same problem On htc 8x!
    well, you can't flash your phone since there are no tools for it.. Still, no one even knows what the error means. do you have enough free space? Maybe that's the problem, try it again with a lot of free space.. Or just redownload it.
  10. pfg
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    #10  
    Quote Originally Posted by th0mas96 View Post
    well, you can't flash your phone since there are no tools for it.. Still, no one even knows what the error means. do you have enough free space? Maybe that's the problem, try it again with a lot of free space.. Or just redownload it.
    Ok thanks.
  11. Robinator's Avatar
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    #11  
    The Microsoft idiots have a page of error codes here:

    Solutions to 801881cd, 80188265, 801881d0 and other update issues on Windows Phone | Windows Phone How-to (United States)

    but surprisingly (not) this one is not listed.

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