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  1. Glen Jordan's Avatar
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       #1  
    I am sorry if someone else has already posted this in the forum but I've had my nokia for about a month and I've had no problems until this morning. I pressed the button for the camera at the bottom right of the phone and a black screen came up with a go back button at the top left, so i pressed that and the screen stayed black, nothings happening, any ideas??

    cheers,

    Glen
  2. wpwaukesha's Avatar
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    61 Posts
    #2  
    I have had the same problem. I simply returned my 820 for a new one. So far no problem. I also heard it does this on the HTC 8x and the 920, so it maybe a WP8 thing.
  3. heredot90's Avatar
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    #3  
    Quote Originally Posted by Glen Jordan View Post
    I am sorry if someone else has already posted this in the forum but I've had my nokia for about a month and I've had no problems until this morning. I pressed the button for the camera at the bottom right of the phone and a black screen came up with a go back button at the top left, so i pressed that and the screen stayed black, nothings happening, any ideas??

    cheers,

    Glen
    Similar problem here:Lumia 820 turns off by itself
  4. madisonjar's Avatar
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    #4  
    to get it back on did you try a battery pull leave it out for 5-15 seconds then put it back in and see if it will turn on?
  5. jiayit's Avatar
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    #5  
    Can you guys experiencing this problem post in my thread here? Thanks!
    http://forums.wpcentral.com/showthread/213196.htm
  6. stewmartin's Avatar
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    #6  
    hold the on button and volume down together, mine did this today, and 02 guru gave me this tip

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