12-13-2012, 03:50 PM #1
- 2 Posts
So I was using my phone the other day with gloves when i dropped my phone. It was at this point I realised that it is actually a curse to be able to use gloves - gloves dont have as much grip as your fingers!
Anyway, a drop from 3/4 feet has resulted in a cracked screen, an usable phone, and a very unhappy customer. My question is, does anyone have any experience of charges for such things? My options are to either send it to Nokia and get a quote, or send it to Tesco (my network provider) for a quote. Just wondered if anyone had experience of one being more expensive than the other?
- 12-13-2012, 07:19 PM #2
If you got it from TESCO, they would have had an £8/mth insurance policy... See what they sayWindows Phone Central Moderator "Fortune cookie said: 'Outlook not so good'. I said: 'Sure, but Microsoft ships it anyway'." - I may not be Paladinleeds by name, but I still use the hammer.
12-16-2012, 09:38 AM #4
- 2 Posts
Unfortunately you can only take insurance out with Tesco at the time you purchase the phone. Really wish I had.
Cheers for the info Tom, I rang Nokia care for a quote - they said they couldnt give me an accurate quote because they didn't have the replacement screens in stock yet, but said it would roughly cost between £150-200! Outrageous.
I will send back to Tesco and hope they repair for the same cost as yours!
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