- 09-14-2013, 11:01 AM #1
I flashed my Lumia 720 to GDR2/Amber two days ago using the NSU for Retail program and everything works fine and great EXCEPT that I noticed that I cannot turn it off, when I try to shut it down, it turns off only for a second or so then it reboots by itself. I have tried to reflash the phone, but the problem still persists. It really isn't that bothersome, but I want to see if this problem can be fixed.
Anybody know why? I am grateful for any suggestions or solutions
- 09-14-2013, 01:48 PM #4
Have you tried the Volume Down and Power button reset combination? Press and hold both buttons together until the phone vibrates which will then restart. This is a simulated battery pull and is used to clear out any software glitches. Think turning a PC off to clear out the RAM. After this reset try and see if you can shut the phone down now.
If you can't then I'm stumped as to what is causing the problem. Maybe the phone thinks that something is connected to the USB port which is causing it to keep turning itself back on. If so, I reckon it will be software related seeing as the problem started after you flashed the phone.
09-19-2013, 09:49 AM #7
- 1 Posts
i have faced that problem. but now the problem is gone.
just long press the power/lock keys until the phone/screen off. and release it.
it looks like a pc, when you just press it shortly it just reboot, to turn off, hold on the power keys until the monitor is off.
10-12-2013, 10:15 PM #10
- 16 Posts
I am facing the same issue, I am unable to shut it down.
Also, before facing this issue, i faced the issue of jumping screens and going to bing automatically, also I was unable to switch the phone off, when ever I switc it of, it gets restarted.
I am facing a very serious issue with my lumia 720. yesterday suddenly, it started to vibrate. it was in standby mode, with sim n SD card in it. 86% battery was there, since then, 8 hours passed, but the phone is still vibrating. Whether it is on or off. for the last 8 hours it is getting vibrated, continously, tried to make couple of calls, it worked, even the camera worked. PLEASE HELP ME WITH SOLUTION, I HAVE WARRANTY, WHAT SHOULD I DO?? SHOULD I GO TO NOKIA CARE AND ASK FOR REPLACEMENT?
- 10-13-2013, 06:54 PM #12
11-10-2013, 04:52 AM #13
- 44 Posts
Facing the same prob. Im new here, i have a 720 phone...its good, but i wonder why after the update, it cant shut off, its restarting, and getting annoyed! I also have issue with battery backup, before it can last a day and 3 hrs, now it shows onky 22 hrs...is something wrong with update? Its very buggy...has anybody contacted MS or Nokia regarding these issues?
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