- 10-10-2013, 10:50 PM #1
i had a very smooth, successful update to amber through NSU, every thing running perfectly.
then when i tried to switch off the phone i found tht it turns it self on, checked many times and it only worked two times other wise it keeps turning on for no reason after shutdown tried hard reset and still nothing, any one has any thought about wat might be causing that and how to fix it!
Last edited by Ahmed Fahmie; 10-10-2013 at 11:55 PM.
10-11-2013, 11:23 AM #2
- 2,899 Posts
Is the phone plugged in to a wall charger? (Your phone powers on when connected to a charging source)
Did you try a soft reset?
10-12-2013, 09:45 PM #8
- 2 Posts
- 10-14-2013, 07:00 PM #11
Re the shutdown issue, I had this problem with my Lumia 720. One thing that worked for me was to shut the phone down and wait until it rebooted. As soon as the lock screen appeared, I immediately shut the phone down again without first unlocking the phone. The second time the phone shut down and stayed off. I suspect there's some system process that's crashing during the shutdown process. Perhaps shutting it down the second time before unlocking the phone prevents this process from running.
And FYI, my Lumia 720 now seems to have fixed itself and shuts down normally. So perhaps the shutdown issue is linked to some background updating that goes on after GDR2 is installed that takes some time to complete.
- 10-14-2013, 07:04 PM #12
- 11-23-2013, 02:58 PM #15
I've been having this problem for over a month, but until now I couldn't find anyone else online having the same problem, so I assumed it was just my phone.
It started just after the big OS software update about a month or two ago.
I've had my phone "repaired" twice by Vodafone to no avail. They have just replaced it with a new one, but it has exactly the same problem.
I tried resetting my first phone, changing the shell, playing with settings all without success.
It's very clearly a software problem, like someone mentioned, some process that's not shutting down properly.
One thing that seems to have helped (although I'm not sure if it's fixed the problem) is to change the sync setting within hotmail on the phone to just sync 7 days' worth of emails instead of everything.
- 11-25-2013, 12:29 AM #16
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