- 09-06-2013, 11:57 AM #1
I bought from US an AT&T Unlocked Lumia 1020.
Well it worked fine 2 days.
Now I have one problem. The microphone or divice??
When I call or get called people can't hear me,only when I open loudspeaker they hear me.
When I record video it has crystal sound.
The only problem is when I call... Only loudspeaker or hands free works on calls. Please help me,I'm from Greece,so warrandy to change back is impossible....
09-06-2013, 12:24 PM #2
- 535 Posts
- 09-08-2013, 11:18 AM #4
Have no clue how to fix as I don't have one yet, but I remember on my old bb torch, I had this problem. Only loudspeaker helped. Didn't find a solution so thanks to my warranty, I got a new one. Problem solved.
That was a few years ago so I'm not sure if it's the same problem, but it sounds similar
09-26-2013, 07:50 PM #7
- 1 Posts
I have the exact same issue. I started noticing microphone issues during the first week. At that point, if I turned the phone off and then back on it would start to work again. Then about two weeks into owning the phone, I took it into an AT&T store and they told me there was nothing wrong with it and that if I wanted a real diagnostic, they'd have to send it away for a few week...not really an option for me. The problem continued to get worse to where now the mic doesn't work at all, even after I've turned the phone off. Would love to understand how widespread the problem is and if there is a way I can get it fixed.
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