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  1. JellymanEN's Avatar
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    21 Posts
       #1  
    Hi, my Surface just "sort of " died :-(
    When I try to turn it on it stops With "SURFACE" on the screen and stays that way.

    Anyone have a solution or ideas what to do ?
    Sent from my Windows 8 device using Board Express Pro
  2. TMavC5's Avatar
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    581 Posts
    #2  
    Press and hold power button until it reboot.
    Sent from my Red Lumia 920 using Board Express
  3. JellymanEN's Avatar
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    21 Posts
       #3  
    Thank you for trying to help, but it doesn't help, it is either off or on With black screen and text Surface in white on screen :-(
    Sent from my Windows 8 device using Board Express Pro
  4. narv's Avatar
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    250 Posts
    #4  
    did you try a soft reset of the device? power and volume down
  5. JellymanEN's Avatar
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    Posts
    21 Posts
       #5  
    Yes i tried that too, no reaction.

    I will maybe let it stay With the "Surface" logo on screen and see what happens, time is now 1 am (in Norway) so I need to go to sleep, and then see tomorrow.
    Sent from my Windows 8 device using Board Express Pro
  6. JellymanEN's Avatar
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    Posts
    21 Posts
       #6  
    Nothing worked, will deliver it back for repair or replacement, talked to the shop selling it, no problem to return it, only problem now is waiting time for the new one to arrive ;-)
    Sent from my Windows Phone 8X by HTC using Board Express

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