Results 1 to 4 of 4
  1. garak0410's Avatar
    Member

    Posts
    392 Posts
    Global Posts
    394 Global Posts
       #1  
    We just purchased a Microsoft Surface for our CEO. I was a little upset to see the mail app doesn't support POP3. He insists on using his old email address from another provider and they do not support IMAP.

    So, I decided to receive his POP3 via Outlook.com. I added his old email account to the settings on Outlook.com (his Microsoft account is his old email, no problem there) but never could receive email. So, I decided to remove and re-add the account.

    Now, I am stuck with "It looks like you already added this account. If you recently deleted the account and are trying to add it again, please try again later".

    When is "later?" He is not a patient man and I need this fixed ASAP.

    Thanks!
    Brian
  2. FinsUpDNC's Avatar
    Member

    Posts
    193 Posts
    Global Posts
    197 Global Posts
    #2  
    It has been a few years, but I used to use fastmail.fm for imap. It was not to expensive, and worked very well.
  3. stephen_az's Avatar
    Member

    Posts
    683 Posts
    Global Posts
    717 Global Posts
    #3  
    1) He may not be a patient person but that doesn't change the fact that the system works the way it does. Later can be a few hours or a few days.
    2) You should have done your homework before purchasing since the POP limitation is well documented.
    3) Yes, you get the message about "try again later" with Outlook.com when trying to re-add but you also got a message when you deleted the account. The system has to purge the deleted account and until that is complete it cannot be re-added. In the future, if you want to test something, don't test with a real account. Set up a dummy account.
    4) FWIW, all of my old Microsoft email accounts forward to my outlook.com address, as does occasional email to the email account that came with my high speed cable modem. When you first set up the forward, it may take awhile for mail to start forwarding. If you get impatient though and delete the account, all you are doing is complicating matters. Outlook.com support could have helped you with this if you went to them as a start with the problem forwarding mail.
  4. garak0410's Avatar
    Member

    Posts
    392 Posts
    Global Posts
    394 Global Posts
       #4  
    We got it working via POP in Outlook.com. If he doesn't like the delay in getting POP email or the fact it has that "hotmail_65f5df5d4d49ef649a9bac4d@live.com; on behalf of; name email@domain.net" in the email header, this may be a great time to get him to change. We can just forward all emails from the old address to the new.

Similar Threads

  1. Dicate Emails with Say Mail! app
    By geodan7 in forum Windows Phone Apps
    Replies: 0
    Last Post: 11-06-2012, 10:48 AM
  2. Mail app how to save a contact?
    By moc426 in forum Windows 8
    Replies: 1
    Last Post: 10-28-2012, 12:30 PM
  3. Hyperlinks in email messages -mail app
    By mapexvenus in forum Microsoft Surface for Windows RT
    Replies: 0
    Last Post: 10-28-2012, 12:06 AM
  4. How often does mail app sync email status?
    By teslapod1 in forum Windows Phone 7
    Replies: 12
    Last Post: 02-17-2012, 05:02 PM
  5. Magik Mail App - youmail.com
    By jasqid in forum Windows Phone Apps
    Replies: 0
    Last Post: 12-30-2011, 09:52 AM

Posting Permissions

B