03-12-2013, 06:50 PM #2
- 37 Posts
others have reported some issues. rebooting a number of times or shutting it down for a while and turning it back on might correct it.
same with the surface pro system aggregate firmware showing a yellow bang in device manager. waiting a while after shutting down has corrected that issue, too.
03-12-2013, 09:48 PM #10
- 107 Posts
Mine kept rebooting while trying to install the firmware update. Finally it did boot up, but checking via control panel for installed updates, it said the firmware update failed. I then checked for updates again, but it would not find the firmware update. In device manager, I had the same error on the aggregator. My solution was to do a system refresh, then check for updates. I deselected all but the system firmware, and it installed fine. Now in the process of installing all the other updates.
Update - all other updates installed correctly. This solved my issue
Last edited by VineRider; 03-12-2013 at 10:01 PM.
- 03-15-2013, 08:45 AM #13
I'm having the same problem. Updated "non critical" as well. Tried to go back to previous restore point. Nothing has worked yet.
Completely shut down for several minutes. Booted and now everything works fine. Not a very satisfying solution (still can't explain what happened), but this is what worked for me.
Last edited by ONEJourneySteve; 03-15-2013 at 09:13 AM. Reason: Updated info...fixed
- 03-15-2013, 02:33 PM #15
Let me ask this: When you ran the windows update, was your Surface plugged in? Mine was plugged in and I had the same issue with the stylus not working. Unplugged from power, rebooted, and the stylus was back in business.
- 03-15-2013, 10:08 PM #18
- 03-22-2013, 10:44 AM #19
I saw a post on Microsoft Answers about the stylus issue. I can't find the post now, but the response from them was basically that they're looking into it, and if you have the problem to click on your Name/Avatar in the top-right of the Start screen. Click "lock". Wait 10 seconds, then log back in. This worked for me. Hope that helps anyone else having issues.
- 04-05-2013, 09:32 AM #21
Has anyone noticed a drop in battery life since this update? I'm wondering if it has to do with the updated WiFi stuff? My Pro would typically easily make it through my work day (not constant use, just note taking, occasionally playing my turn in Skulls of the Shogun, and web browsing). After this update, it seems it can barely make it through the day. Even with less use.
Has anyone else noticed this?
EDIT: Just wanted to follow up on this. My battery life issue was NOT related to the update. I didn't realize I had the GameFly desktop app minimizing to the taskbar. It was running constantly. Surprising how much battery it was draining. After modifying the preferences to keep if from minimizing to the taskbar, all is well. :)
Last edited by Gravity oXo; 04-17-2013 at 11:12 AM. Reason: Found solution to my problem.
- 05-22-2013, 02:03 PM #23
The same thing happened to me. After installing the update my Pro wouldn't turn on - black screen. Two hours with a Microsoft tech assistant failed to fix it, and he advised me to exchange the unit for a new one. I did, but after a second update my new Pro failed to recognize either the stylus or the type cover. Numerous reboots and two more hours with another tech person failed to fix the problem, and she advised me to exchange the keyboard and pen. I took the whole thing back and got my money back. Maybe Microsoft will fix the problems and I'll buy another Pro one day.
- 10-18-2013, 02:33 PM #25
I had the same problem with pen not working after 8.1 upgrade when the keyboard is plugged in. To resolve
Uninstall the Wacom drivers app called ISD tablet ( or something like that ) from control panel . The pen will start working immediatelty after the uninstall.
You can install the latest drivers from Wacom Feel Driver | Wacom Americas if you like.
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