02-12-2013, 09:20 PM #1
- 28 Posts
I purchased the Surface Pro 128GB last weekend, and I am experiencing a frequent problem: From time to time, my Wifi connection gets extremely slow. This typically happens after I'm using the unit for a while (30-60+ minutes).
When I notice the latency, I try pinging for example, yahoo.com and I am noticing latency times in the 400+ ms range (usually 1000ms and more).
Any ideas? This is very frustrating and I am curious to know if I have a defective unit.
Thanks in advance.
EDIT: I've noticed that the latency usually occurs when I'm on battery, and it gets a bit better when I plug the unit back in. Any help would be greatly appreciated.
Last edited by avazee; 02-12-2013 at 09:48 PM.
02-13-2013, 10:26 PM #2
- 13 Posts
In the beginning it seemed like my wifi connection was doing that too, I waited for a few minutes but the page would just keep spinning. Apparently it was just IE because using Chrome or Firefox doesn't give me that problem at all. But a few times a day, I would lose connection completely for a few seconds and have to reset it. Haven't paid attention whether it only happens when on battery though.
- 02-14-2013, 03:18 PM #3
I think there's an issue.
While streaming Netflix (app) I noticed it'd buffer indefinitely until I press back and play again.
Similarly, the Store, People and Email apps would fail and give me the "not connected to the internet" message.
I found the second day to be the worst, 2-3 hours of slow internet. Since then, the issue hasn't been frequent, but it does tend to happen at least once or twice a day for 3-4 seconds each time.
- 02-14-2013, 06:09 PM #4
- 02-14-2013, 07:30 PM #5
Go into the Power Options in the control panel. Click on Changed advanced power settings. There is a Wireless Adapter Settings node in the settings tree. Change it to a different setting when on battery. This is true for all laptops.
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