11-23-2012, 09:40 AM #1
- 9 Posts
As it seems like LG has washed their hands of Windows Phone recently, I decided to contact them regarding future updates for my Quantum. It has been made public that Microsoft will be pushing the latest update OTA to all phone, however there are rumors circulating that it may not come to all legacy phones (presumably those manufactured by LG). There is still a shred of hope that Microsoft will bypass the OEMs and update all phones, but it is certainly looking grim for users of the C900 Quantum and E900 Optimus 7. Attached is the response I received from LG Customer Support.
"------Reply to Your Inquiry-------
Hey Ross!Thank you for contacting LG Electronics. We are delighted to hear from you as our Valued Customer.Unfortunately, updates for this device may not be done, there hasn’t been any agreement till now between LG, AT&T, and Microsoft, and honestly it does not appear to be in the works.If it were available , it’s usually done through a computer with the Zune software from Microsoft. I hope this information is helpful, please do not hesitate to contact us back if you have any other inquiry. I will gladly assist you.
E-mail AdministratorLGEAI | Customer Interactive Center"
Last edited by rossart12; 11-24-2012 at 08:26 PM.
11-24-2012, 10:03 AM #2
- 1,637 Posts
Listen, first of all it is NOT, I repeat NOT, coming OTA. STOP quoting that crap.
Since these are changes to the OS that are largely superficial and don't impact hardware or firmware, it is entirely possible MS can push this update as device neutral and therefore everyone CAN get it. At this point there are only two uncooperative WP device makers (LG and Dell). It wouldn't break Microsoft's bank to test these devices themselves and issue an update for them directly via ATT and T-Mo. None of those devices are in warranty anymore, so it wouldn't be like either LG or Microsoft would be on the hook if something went wrong.
01-30-2013, 10:28 PM #5
- 15 Posts
I've tried the Zune trick to no avail, not surprised. I am stuck at 7720.68 (AT&T). How do you unbrand/debrand?
Update: I figured out how to go into MFG and remove "ATT-US", which I think means it is unbranded. But that still did not get the Zune trick to find an update. I've seen reference to changing to Rogers, not sure what the exact values are to input (maybe it is "Rogers"? I plan to keep trying this, maybe eventually going the CAB install route. But I'm pretty novice & nervous!
Last edited by RSB54; 01-31-2013 at 11:27 AM.
02-01-2013, 12:50 AM #8
- 2 Posts
hi, i have an Australia Telstra network LG optimus 7 Q which is identical to Quantum by design
I use a combination of Cutting wifi trick and the seveneighter update tool to successfully upgraded the phone to 7.8
It took some three hour to complete the whole the process (include two long backups because i have 12 GB of stuff installed.)
it is now running 7.10.8858.136
hardware revision is 184.108.40.206
02-01-2013, 07:15 AM #9
- 81 Posts
I was able to upgrade to w7.8 (twice actually) using the zune trick. Bell Canada C900B.Nokia Lumia 710: WP7.5 Mango
LG Optimus Quantum: WP7.5 Mango -> WP7.8
HP Touchpad: WebOS 3.02 -> 3.05
LG Optimus One: Android 2.2 Froyo -> 2.3 Gingerbread
iPad 1: iOS 4.2 -> 5
Nokia N95: Symbian s60-3
- 02-21-2013, 11:15 PM #15
- 02-26-2013, 07:56 AM #17
I put the 7.8 update on my LG Quantum. There really wasn't enough to it, to get me too excited after I upgraded, but it's better than nothing.
03-05-2013, 02:07 PM #19
- 5 Posts
- 04-11-2013, 11:04 AM #20
Interesting. I'm currently updating my Quantum to the latest version, with no tricks. Zune says it's version 7.10.8862.144. At first I heard that LG won't be updating this model, so I didn't bother to complain. But to my surprise, I seem to be getting everything. It seems like a good snowy day, in Canada, for me. :-P
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