Welcome to the WPCentral Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 20 of 20
  1. rossart12's Avatar
    Member

    Posts
    9 Posts
       #1  
    As it seems like LG has washed their hands of Windows Phone recently, I decided to contact them regarding future updates for my Quantum. It has been made public that Microsoft will be pushing the latest update OTA to all phone, however there are rumors circulating that it may not come to all legacy phones (presumably those manufactured by LG). There is still a shred of hope that Microsoft will bypass the OEMs and update all phones, but it is certainly looking grim for users of the C900 Quantum and E900 Optimus 7. Attached is the response I received from LG Customer Support.

    "------Reply to Your Inquiry-------

    Hey Ross!Thank you for contacting LG Electronics. We are delighted to hear from you as our Valued Customer.Unfortunately, updates for this device may not be done, there hasn’t been any agreement till now between LG, AT&T, and Microsoft, and honestly it does not appear to be in the works.If it were available , it’s usually done through a computer with the Zune software from Microsoft. I hope this information is helpful, please do not hesitate to contact us back if you have any other inquiry. I will gladly assist you.
    Respectfully,
    ****
    E-mail AdministratorLGEAI | Customer Interactive Center"
    Last edited by rossart12; 11-24-2012 at 08:26 PM.
  2. inteller's Avatar
    Member

    Posts
    2,500 Posts
    Global Posts
    2,504 Global Posts
    #2  
    Listen, first of all it is NOT, I repeat NOT, coming OTA. STOP quoting that crap.

    Since these are changes to the OS that are largely superficial and don't impact hardware or firmware, it is entirely possible MS can push this update as device neutral and therefore everyone CAN get it. At this point there are only two uncooperative WP device makers (LG and Dell). It wouldn't break Microsoft's bank to test these devices themselves and issue an update for them directly via ATT and T-Mo. None of those devices are in warranty anymore, so it wouldn't be like either LG or Microsoft would be on the hook if something went wrong.
  3. lippidp's Avatar
    Member

    Posts
    413 Posts
    Global Posts
    415 Global Posts
    #3  
    ATT LG Quantum successfully updated to 8779 from 8773. I had to unbrand it first and then do the Zune trick. I haven't proceeded to 8858 because Zune made a backup so I will wait a few days to make sure the phone is stable first.
  4. Gocheif's Avatar
    Member

    Posts
    7 Posts
    #4  
    8858 Installed on my old LG Quantum. Had to de-brand then use ZUNE trick for 3 updates
  5. RSB54's Avatar
    Member

    Posts
    29 Posts
    #5  
    I've tried the Zune trick to no avail, not surprised. I am stuck at 7720.68 (AT&T). How do you unbrand/debrand?

    Update: I figured out how to go into MFG and remove "ATT-US", which I think means it is unbranded. But that still did not get the Zune trick to find an update. I've seen reference to changing to Rogers, not sure what the exact values are to input (maybe it is "Rogers"? I plan to keep trying this, maybe eventually going the CAB install route. But I'm pretty novice & nervous!
    Last edited by RSB54; 01-31-2013 at 11:27 AM.
  6. rossart12's Avatar
    Member

    Posts
    9 Posts
       #6  
    The Zune trick hasn't worked, and neither did the de-branding. I tried Rogers and Telus as well, with no results.
  7. lippidp's Avatar
    Member

    Posts
    413 Posts
    Global Posts
    415 Global Posts
    #7  
    Quote Originally Posted by rossart12 View Post
    The Zune trick hasn't worked, and neither did the de-branding. I tried Rogers and Telus as well, with no results.
    Make sure you're doing the Zune trick correctly. Also, patience is indeed required. I must have done it 10 times before it worked.
  8. jackau09's Avatar
    Member

    Posts
    2 Posts
    #8  
    hi, i have an Australia Telstra network LG optimus 7 Q which is identical to Quantum by design
    I use a combination of Cutting wifi trick and the seveneighter update tool to successfully upgraded the phone to 7.8
    It took some three hour to complete the whole the process (include two long backups because i have 12 GB of stuff installed.)
    it is now running 7.10.8858.136
    hardware revision is 1.1.0.0
  9. species5618's Avatar
    Member

    Posts
    84 Posts
    #9  
    I was able to upgrade to w7.8 (twice actually) using the zune trick. Bell Canada C900B.
    Nokia Lumia 710: WP7.5 Mango -> WP7.8
    LG Optimus Quantum: WP7.5 Mango -> WP7.8
    HP Touchpad: WebOS 3.02 -> 3.05
    LG Optimus One: Android 2.2 Froyo -> 2.3 Gingerbread
    iPad 1: iOS 4.2 -> 5
    Nokia N95: Symbian s60-3
  10. palandri's Avatar
    Retired Moderator

    Posts
    6,911 Posts
    Global Posts
    9,041 Global Posts
    #10  
    Check out the great deals on Windows Phone Accessories: http://store.wpcentral.com
  11. blackhawk7188's Avatar
    Member

    Posts
    85 Posts
    Global Posts
    96 Global Posts
    #11  
    Used the tool from WindowsPhoneHacker. Updated my wifes quantum from 7720 all the way to 8858...rocking 7.8.
  12. Sotal's Avatar
    Member

    Posts
    11 Posts
    #12  
    Just posted a solution here for ATT branded
  13. scdkad's Avatar
    Member

    Posts
    130 Posts
    #13  
    Quote Originally Posted by blackhawk7188 View Post
    Used the tool from WindowsPhoneHacker. Updated my wifes quantum from 7720 all the way to 8858...rocking 7.8.
    Have you had any live tile issues since?
  14. ash29k's Avatar
    Member

    Posts
    68 Posts
    #14  
    I had a few issues with live tiles on 7.8 which I updated in December, there was a new update on Navifirm yesterday and all problems are solved, works like a dream now. Lumia 900
  15. scdkad's Avatar
    Member

    Posts
    130 Posts
    #15  
    Quote Originally Posted by ash29k View Post
    I had a few issues with live tiles on 7.8 which I updated in December, there was a new update on Navifirm yesterday and all problems are solved, works like a dream now. Lumia 900
    Are you talking about 7.8 on your Lumia or Quantum?

    I am tempted to put 7.8 on my Lumia 900 using 78'er method. But being that I already have enough Live Tile issues and my old Quantum with 7.8 on it it's tiles haven't updated since..
  16. ash29k's Avatar
    Member

    Posts
    68 Posts
    #16  
    On my lumia 900 mate, the only app I have issues with at the moment is the wpcentral app not updating.. Fingers crossed it stays that way.. I flashed the latest 823 update on navifirm..
  17. palandri's Avatar
    Retired Moderator

    Posts
    6,911 Posts
    Global Posts
    9,041 Global Posts
    #17  
    I put the 7.8 update on my LG Quantum. There really wasn't enough to it, to get me too excited after I upgraded, but it's better than nothing.
    Check out the great deals on Windows Phone Accessories: http://store.wpcentral.com
  18. scdkad's Avatar
    Member

    Posts
    130 Posts
    #18  
    Quote Originally Posted by palandri View Post
    I put the 7.8 update on my LG Quantum. There really wasn't enough to it, to get me too excited after I upgraded, but it's better than nothing.
    Have any Live Tiles stopped working?
  19. B Eubanks's Avatar
    Member

    Posts
    5 Posts
    #19  
    Quote Originally Posted by scdkad View Post
    Have any Live Tiles stopped working?
    My LiveTiles on my WP7.8 Quantum have stopped working three times now. I've gone through the annoying process of uninstalling the affected apps, soft resetting, powering off, powering on, re-installing apps, and re-pinning, all of which seems to fix it...for a while. Still, I love the new start screen. The new tile sizes mean I have a lot less flicking through tiles to get to the ones at the bottom of my start screen.
  20. Kenny G Jr's Avatar
    Member

    Posts
    18 Posts
    Global Posts
    22 Global Posts
    #20  
    Interesting. I'm currently updating my Quantum to the latest version, with no tricks. Zune says it's version 7.10.8862.144. At first I heard that LG won't be updating this model, so I didn't bother to complain. But to my surprise, I seem to be getting everything. It seems like a good snowy day, in Canada, for me. :-P

Similar Threads

  1. Replies: 8
    Last Post: 08-02-2011, 09:55 AM
  2. Replies: 16
    Last Post: 06-09-2011, 06:20 PM
  3. NoDo For Quantum
    By VernonEL in forum LG Quantum
    Replies: 0
    Last Post: 04-19-2011, 03:27 PM
  4. Questions for Quantum owners
    By Tobyus in forum LG Quantum
    Replies: 13
    Last Post: 03-26-2011, 01:07 PM
  5. Netflix makes wp7 a beast for me.
    By falconeight#WP in forum Windows Phone Apps
    Replies: 7
    Last Post: 12-31-2010, 02:17 PM

Posting Permissions