- 09-17-2013, 01:30 AM #2
Passing the buck, at its best.
No wonder I am never into Chinese phones.
- 09-18-2013, 02:02 AM #6
If you can lay hands on the British GDR3 rom, you can flash your phone to that ;)
- 09-18-2013, 02:34 AM #8
- 09-18-2013, 03:50 AM #10
- 09-18-2013, 11:32 AM #15
Folks, Facebook, while a popular (and IMO, stupid) social network is not the end all, be all for customer support or official company policy.
The fact is, Huawei has a GDR2 ROM for the W1 as evidenced in this very forum. There are also reports of users on Vodafone and O2 getting the update as well as those in China.
In other words, I would not put too much into this FB statement. They're a Chinese company and a lot gets lost in the shuffle.
- 09-18-2013, 12:45 PM #17
- 09-20-2013, 09:36 AM #19
- 09-24-2013, 04:27 AM #20
I just got an answer from the Greek Huawei FB group, concerning GDR2:
"Due to technical problems, this update is not available for the moment..."
I suppose this answer applies to the rest of the world, not only Greece...
I also sent an e-mail to firstname.lastname@example.org asking about GDR2. This is the Huawei Device Customer Care Team.
Of course, they didn't spend more than 30 seconds, they suggested to contact local Huawei...
- 09-24-2013, 04:33 AM #21
09-30-2013, 11:30 AM #23
- 6 Posts
You are right, but if they skip also gdr3? If they could skip an update, they can do it twice.. The problem is that nobody knows nothing about the GDR2 update for this device. If you ask on FB/TW page of Huawei they won't answer... The only thing we know is that chinese and english w1 has recived this update..
- 10-01-2013, 06:23 AM #24
Hi all, I visited econsumer.gov - Your site for cross-border complaints. and created an official complaint about Huawei's denial of delivering GDR2 update for the W1 device. Reference number is 48730906. I don't expect much but I hope it will put a little pressure...
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