| | 07-30-2012, 08:42 AM #1
Summary: Phone broken, stuck in loop between HTC/WP screen. Can get in to SPL mode. Can I do anything to fix it from here?
Im on holiday atm and the wifi here is terrible so im struggling to get much research on this done. My phone was working fine earlier, sent a text off, went to write another one, pressed the search button by accident and then the screen froze, wouldnt respond to any touch at all. Tried turning the screen on and off for a bit, volume was still working etc, in the end pulled the battery. Phone restarted, managed to get it to the normal lock screen (where it had my alarm/activities for the day displayed) but again, unresponsive to touch. Pulled again a few times and the same thing happened so I decided to leave it, figured maybe the heat/humidity here (on holiday in India) had wreaked havoc with some component.
Anyways, restarted again 30 minutes later and this time couldn't get past the windows phone screen -as soon as that loaded, it reset the phone and got stuck in a neverending loop. Held up and down together and got to the screen I think is called SPL (never bothered with any of the rooting stuff), looks like this (from another thread):
However, the TOUCH simply says "TOUCH NONE". So obviously theres a problem there. Everything else is the same.
I tried disabling/enabling the HTC log/modem bridge but that didn't help and did a reboot and factory reset a few times but that didn't help either. Now Ive got the device hooked up to my laptop, changed from serial to USB but I don't know what (if anything) I can do in this state?
I tried earlier holding down to put it into zune mode, it completed restoring the version but then as the zune software restarted the phone, it went back into the endless cycle - the zune software was still waiting for it to reconnect again to complete the process, but obviously I couldn't get it that far.
Anyways, sorry for the long message but if anyone has any ideas of anything I can do then let me know! Preferably not rooting it as I figure once I get back to the UK I'll try and get it under HTCs warranty. But Im on holiday,not having a phone is a massive inconvenience (especially for my mum!) so if I could do something from here that'd be amazing. If not I might go buy a Lumia 610 tomorrow sim free and sell it when I get back :(
Also, this sums up my experiences of late:
The call quality has gotten a lot worse, there have been frequent times where theres been no sound, and Ive had the stutter and freeze. But Ive had no reboots, and it didn't get sent off.
Originally Posted by Narr