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  1. falconeight#IM's Avatar
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       #1  
    I recently bought a HD7 and the volume rocker was loose it rattled and shook. It was very annoying. Their also was a large gap with the bottom of the battery door, and it moved around. I had read online that it was just how the phone is built. I went back to tmobile and got a replacement with none of these issues. So if you have a defective phone take it back and get a normal one. Peace brothas!
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    NickA 
  2. NickA's Avatar
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    #2  
    Thanks @falconeight. My volume rocker is so loose, that when I hit a capacitive button and it vibrates, the rocker rattles. It's driving me nuts. I've read that others have had to go through a few phones before they found one without a loose rocker. I'll head back to T-Mobile this week and see what they say.
  3. falconeight#IM's Avatar
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       #3  
    Quote Originally Posted by NickA View Post
    Thanks @falconeight. My volume rocker is so loose, that when I hit a capacitive button and it vibrates, the rocker rattles. It's driving me nuts. I've read that others have had to go through a few phones before they found one without a loose rocker. I'll head back to T-Mobile this week and see what they say.
    Your welcome they were really nice about it. Like they knew it was a problem.
  4. NickA's Avatar
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    #4  
    One more quick question relating to T-Mobile and exchanges. My 14 days are up on Thursday, and I decided I'm going to stick with the phone and not return/cancel my contract. If I swap the phone because of the loose rocker after my 14 days, will I get a refurbished unit? This is what Verizon does after your 30 days are up.
  5. falconeight#IM's Avatar
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       #5  
    Quote Originally Posted by NickA View Post
    One more quick question relating to T-Mobile and exchanges. My 14 days are up on Thursday, and I decided I'm going to stick with the phone and not return/cancel my contract. If I swap the phone because of the loose rocker after my 14 days, will I get a refurbished unit? This is what Verizon does after your 30 days are up.
    You shouldn't my 14 days were up and I got a brand new sealed unit.

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