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  1. Rilind Shabani's Avatar
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    2 Posts
       #1  
    Hello,
    What might be the problem with VIBER on HTC windows 8x phone, when I press the back button on the phone while being on VIBER and I get out of the app, It doesnt show me the new messages as notification on the screen, nor it alerts any sound for getting new message nor even when I get a viber video call it doesnt show up on the screen, unless I must open Viber, and then messages arrive or video call!?!?!?!
    Anyone can help?!?!?!?!?!
  2. kivancio's Avatar
    Member

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    69 Posts
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    71 Global Posts
    #2  
    I am having the same issue NL920. I thought push notifications were down for viber, but suddenly tonight all old notifications that i missed popped. Its some server related problem, nothing you can do, sorry.
  3. r0mmE7's Avatar
    Member

    Posts
    8 Posts
    #3  
    I had push notification issues for my Lumia 920 for quite a few months now and I was able to find a way around this problem.
    Here is what I did:
    1. In Settings / Background tasks, I only allowed two applications to run in the background.
    2. I uninstalled Viber from my phone.
    3. In Settings / Storage check, I cleared the temporary files.
    4. In Settings / Ringtones+Sounds, I unticked/unchecked the "all other notifications" (I saw that Viber will use its own notification sounds for push notifications).
    4. I performed a soft reboot (holding down the volume down + power button).
    5. After the reboot, I again cleared the temporary files in Settings / Storage Check.
    6. I re-installed viber.

    I am not really sure how it worked :)
    I hope this info helps.

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