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  1. jcjackjay's Avatar
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       #1  
    Whenever I connect to my home WiFi (don't have a data plan) and try to connect to Facebook chat using the Messaging app 90% of the time, it gives me a notification of "Can't connect". This used to work just fine usually, but recently its been lacking successful connections. Does anybody have this issue as well? I absolutely love this method of Facebook chat, but it's no use if it doesn't work.
  2. #2  
    Quote Originally Posted by jcjackjay View Post
    Whenever I connect to my home WiFi (don't have a data plan) and try to connect to Facebook chat using the Messaging app 90% of the time, it gives me a notification of "Can't connect". This used to work just fine usually, but recently its been lacking successful connections. Does anybody have this issue as well? I absolutely love this method of Facebook chat, but it's no use if it doesn't work.
    Do you have it in Airplane mode with WiFi enabled? I do not think it likes that...

    Same with Battery Saver.
  3. jcjackjay's Avatar
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       #3  
    Quote Originally Posted by Curtieson View Post
    Do you have it in Airplane mode with WiFi enabled? I do not think it likes that...

    Same with Battery Saver.
    I do not have it on airplane mode. Battery saver is off.
  4. #4  
    Quote Originally Posted by jcjackjay View Post
    I do not have it on airplane mode. Battery saver is off.
    No clue...

    I am signed in to FB Chat all day (my wife and I use it solely vs. SMS) and I am on WiFi all day since I do not get a signal at work.
  5. jcjackjay's Avatar
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       #5  
    Quote Originally Posted by Curtieson View Post
    No clue...

    I am signed in to FB Chat all day (my wife and I use it solely vs. SMS) and I am on WiFi all day since I do not get a signal at work.
    Flipping the data switch on and off seemed to dl the trick. Do you keep your data connection on during the whole day?
  6. #6  
    Quote Originally Posted by jcjackjay View Post
    Flipping the data switch on and off seemed to dl the trick. Do you keep your data connection on during the whole day?
    Yes, I keep it on. I can not get regular texts from others if I turn it off...and periodically when walking around the office I'll occasionally get a signal. Basically it isn't worth the hassle of flipping it back and forth. Maybe if I could do it with NFC tags but WP8 has that tied down waaayyy too much to make it practical currently.

    I assumed you had your data flipped off since you didn't have a SIM, that was why I asked about the Airplane mode.
  7. jcjackjay's Avatar
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       #7  
    Oh no, I have a SIM card, but I just don't have a data plan. Like I can text and call, but not use the internet using 4G/3G. But I can use WiFi.
  8. Sagar93's Avatar
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    #8  
    Mines not working either, I am using a Lumia 800.
    Internet and browsing works just fine, but the chat just won't work.
    It keeps saying "can't connect".
  9. Jaskys's Avatar
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    #9  
    Yesterdays update fixed all messaging problems, atleast for me.
  10. #10  
    Quote Originally Posted by Jaskys View Post
    Yesterdays update fixed all messaging problems, atleast for me.
    What update?

    Haha, son of a biscuit...mine STOPPED working today...never had a problem before.
  11. jcjackjay's Avatar
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       #11  
    Quote Originally Posted by Jaskys View Post
    Yesterdays update fixed all messaging problems, atleast for me.
    You sure you have the 8X cuz we 8X's haven't had an update in a while lmfao
  12. Sahil Oberoi's Avatar
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    #12  
    Hey Guys..

    I am also not able to recieve messages through the inbuilt fb chat service using Hotmail account..

    Just got my phn updated..Still no incoming msgs..What to do??
    Ane solutions???
  13. Char Scheerer's Avatar
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    #13  
    The last update pretty much coincides with my chat issue starting up. Never had a problem before, now suddenly only get the initial incoming message, but once I reply...that's it. No new messages come through.
  14. Joel Caubet's Avatar
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    #14  
    Yep exactly the same issue for me since the update. 1st fb message of a conversation comes on wp8 but nothing else unless i switch plane mode on and back off, then i would receive 1 message of that same conversation and nothing else...
  15. xerxesrem's Avatar
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    #15  
    Same hir guys, any update :( im hating windows know :'(
  16. #16  
    Please go to status.live.com and report this issue, I did aswell, they have to take a close look at this. We can't use fb messaging right now.
  17. szamoran's Avatar
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    #17  
    Quote Originally Posted by Sagar93 View Post
    Mines not working either, I am using a Lumia 800.
    Internet and browsing works just fine, but the chat just won't work.
    It keeps saying "can't connect".
    My chats are all off since a few hours ago (no messenger, whatsapp, facebook). Internet and all data apps work just fine, except chat. :(
  18. marcusasdrubal's Avatar
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    #18  
    Same problem here.
  19. pri_barros's Avatar
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    #19  
    Same problem here also.
  20. #20  
    i'm also facing the same problem :( can anyone resolve this problem!!?
  21. #21  
    Hit the "status" button to see are you online, invisible, etc. Looks like a person once you're in the messaging app.
  22. TruPlaya187's Avatar
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    #22  
    Same problem for me and my girlfriend!!!
  23. Akshaay Kumar's Avatar
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    #23  
    i too have the same problem......it keeps showing up "can't connect" every time i use the fb chat using messaging.....guys if figured it out let us know ...
  24. Akshaay Kumar's Avatar
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    #24  
    i got it fixed after a single hard reset.......luckey meeee......try reseting guys ..
  25. LEFT KOYL's Avatar
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    #25  
    Has anyone report the bug regarding the messaging FB chat.
    When the friend is on mobile device you can't see his/her messages inside for some reason. You have to open FB application.
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