- 01-01-2013, 11:33 PM #26
- 01-02-2013, 01:23 AM #28
No phone will stay unmarked without a case. Whatever layer is exposed will catch the scratches, chips, dents, and in this case constant friction probably mixed with a little sweat. There are plenty of tpu cases that are thin and unobtrusive, if you don't want to use them then your phone chassis will just have to pay the price. That's nothing new.
- 01-02-2013, 04:32 AM #29
I've noticed that on my 8X (which i got on Christmas Day) already has a black mark appearing, although it doesn't look like it could have been caused by dye. it's a small patch with well defined edges, and it isn't on the corner of the device; more on the side of it. if it was dye rubbing into the coating i'd expect it to be a more gradual staining rather than an actual mark that is black the whole way through...the best way to describe it is like an ink blot, but i haven't even used a pen since getting it so it definitely isn't that! i'll try to get a picture of it but I just wondered if anyone else was experiencing this sort of thing.
- 01-02-2013, 05:10 AM #30
- 01-02-2013, 08:27 AM #36
meh I'm done caring... needless to say I probably won't be purchasing another HTC product in the future.
Just ordered the Incipio Silicrylic DualPro Hard Shell Case to cover up the ugly
- 01-02-2013, 01:40 PM #37
Response to initial comment by HTC at the top:
"OK, I will put the phone in my chest pocket from now on. Are drops covered under warranty though for when it falls out of my pocket every time I lean over? At least the coating won't come off."
- 01-02-2013, 02:14 PM #38
Just imagine if it were Apple telling people they shouldn't carry their iPhone in their pocket. Yet so many people are seemingly defending HTC for no valid reason - other than they "like" the company. Silly fanboys. Besides, it's a clear indication that a minority of us are facing this problem, whilst many users are not, therefore leading support for the argument that it is an issue with a certain core of 8S/8X handsets.
- 01-02-2013, 03:10 PM #40
This might provide more insight for those who are affected:
"Despite being sent pictures of my device, HTC have responded saying there is no design fault, and discolouration is due to "user mis-use", in that, I should be using a case, or not carrying my phone in my pocket.
Red 8X) - "Corners of my red HTC 8X are turning black"
(Red 8X) – "I have a red 8X as well, and the corners are starting to bother me" " "
(Blue 8X) – "I have the blue one...same problem"
(Blue 8X) - "I have a Blue HTC 8X and I've noticed after a week the corners of the phone are really dirty and it's only been in my pockets. It's not like I have dirty pockets but the corners (all four) have started to stain black/dirty"
" " (Yellow 8X) –"Hmm, I noticed this on the yellow display model at AT&T but assumed it was just since so many people handled that"
" "(Blue 8X) - "Yep I am getting these marks aswell"
" " (Blue 8X) – "Yes! I've had my Blue 8X for about a week and a half and all the corners have turned black. I hardly keep it in my pocket either - I hope it's not the colour wearing off!"
" " (8X) –"I sent my phone back to the retailer to get a Black replacement"
" " (Blue 8X) - "I bought the Blue 8X because every phone I've owned has been black and I wanted to have something different, I guess this has been a lesson learnt!"
" " (8X) "This thing picks up dirt like CRAZY. Its the soft plastic skin. Thats why im making my own case"
" " (8X) "I have 2, both the same, all 4 corners discolouring"
Does your 8X have worn backing? What's the hardware revision number. (I’ve been careful not to post duplicate complaints) – (Blue 8X) "Worn Edges"
" " (Red 8X) – "Red 8X, hardware revision 002. Corners are turning black after about three weeks of ownership"
" " (Blue 8X) – "I have a Blue 8x Revision number 0002 for about 3 weeks now, black corners and edge near the volume rocker."
" " (Red 8X) – "I have a Red Verizon 8X, worn bottom corners"
" " (Blue 8X) – "Rev 0002 blue OEM (from Clove) - all four corners are black and some slight discolouration on the back. It's such a shame :("
Does your 8X have worn backing? What's the hardware revision number. (2nd Blue 8X) – "2nd blue 8X and starting to get the dark corners"
" " (Blue 8X) – "Having light fade issues on all 4 corners... Argh"
" " (Blue 8X) – "Blue 0002 on Verizon. Some discoloration on the corners. Had it about a month, and I don't carry it in my pocket"
" " (Blue 8X) – "Revision 0002 on Verizon, blue...Discoloration on corners and on the back"
Anyone else having discolouring on corners of HTC 8X (Yet more complaints and owners)
Phone getting dirty (Yet more, including pictures)
Quality Problem - "Dirty Corners" - No Satement from HTC !!! - xda-developers (Yet more complaints, including pictures) "
- 01-02-2013, 07:15 PM #42
01-02-2013, 08:01 PM #44
- 15 Posts
i have been back and forth with their UK CS for a couple of weeks now, they are picking it up tomorrow to be taking into their repair center. No clue what will happen from there, if they decide it is my fault they will charge me. or send it back without repair and still charge me £25. So fingers crossed i guess..
- 01-02-2013, 08:09 PM #46
You should not be charged for this, with so many people experiencing this, it is not an isolated case of misuse.
01-02-2013, 10:51 PM #49
- 11 Posts
From AllAboutWindowsPhone.com's preview of the 8X:
In terms of materials, the 8X combines a polycarbonate unibody casing with HTC's distinctive soft touch finish, which encircles a gorilla glass protected screen.
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