[singapored]

The audio is ok when i use the 8X to play video or radio. But whenever i play music, it is very soft even when i max the volume to 30.

So, is it a problem with my music files? I use itunes and transferred using the Windows Phone app on Mountain Lion.

What should i do now?

[tofu.]

your files may be replaygained way too low.

[mrshamoozoo]

restart your phone. my phone does that sometimes too, and i have a 920

[Aliandren]

Yeah this happens on mu 8x a lot too. Hope they fix it soon. Just reboot and you should get nor.al volume.
Sent from my Windows Phone 8X by HTC using Board Express

[juanitoriv]

Had this once before on my 8X. The amp just needed a reset.

But you said streaming and video were fine?? That makes me want to agree with Tofu. I'm not sure the process for iTunes, but there should be a way to resample/normalize your tracks.. Try that, then resync. Let us know if that's it..

Good luck..

Happy Holidays;!