- 11-12-2012, 12:52 PM #76
I had NEVER pre ordered a phone before. I always go in store on release day. I really wanted the 8x, so I said what the ****, and pre ordered..
After this? Never again. It's absurd. 50 people, 50 different answers.
- 11-12-2012, 12:55 PM #78
Not trying to get you angry, just venting about the run-around man. That's all.
- 11-12-2012, 01:08 PM #79
i dont know how much clearer i can make it. the SHIP BY date is just that, the latest date that the phone can ship. now occasionally, for whatever reason, some orders fall out of the automated system and have to be processed manually. if that happens, you would get an email saying that your order has been delayed.
now, because the phone hasnt been launched yet, the phones will all ship by the 13th with 2 biz day delivery making the delivery date the 15th, same day as retail launch.
- 11-12-2012, 01:14 PM #80
Then why isn't the tools you provide for customers working correctly. I mean if it is shipping on the 13th why wouldnt the Order status screen say that? Instead mine like many othes jus says "Expected Ship Date: Not available at this time." I mean why not appease us and put the 13th?
I also have many people over the phone giving me the run around. 4 calls today one said it was already packaged and ready to go one guy said shipping on the 16th (i know he was refering to the iPhone since it is listed also as a iconic device and he did look into it further) and then another person said shipping on the 21st. and lastly should ship by the 13th. I understand 3rd party people but if they are hired by verizon they should be trained and taught the right way to do things.
- 11-12-2012, 01:21 PM #81
your expected ship date hasnt updated because there is no tracking information generated. the box may very well be sitting in the warehouse ready to go but because that shipment information hasnt been sent to fedex and a tracking # generated, theres nothing to update.
when the shipment information is generated then it'll finally update.
like i said, if you want to PM me your pre-order conf # and your last name ill check on yours specifically when i get to work.
11-12-2012, 01:28 PM #82
- 72 Posts
- 11-12-2012, 02:13 PM #83
hmm... so after being told my order was back ordered until the 27th, and seeing no ship date on my order status, it now says expected ship date of "11/16/2012."
Who knows at this point... lol
EDIT: refreshed the page, and now it says unavailable.
- 11-12-2012, 02:26 PM #84
Ok so heres the official shipping schedule
If you ordered your blue or black phone between 11/9 and 11/12 by 1130 am ET the phone will ship by 11/13. If you order it between 1130 am and 1159 pm ET on 11/12 it'll ship by 11/15
If you ordered the red one between 11/9 and 11/20 it'll ship by 11/21
Sent from my SCH-I535 using Tapatalk 2
- 11-12-2012, 02:50 PM #87
11-12-2012, 02:53 PM #88
- 72 Posts
- 11-12-2012, 06:56 PM #89
- 11-13-2012, 05:42 AM #92
- 11-13-2012, 06:39 AM #96
- 11-13-2012, 08:23 AM #100