
Originally Posted by
3773M
What order number do you guys have on your red 8x? Mine is 64xxx and the rep I spoke with said that means there are 64xxx-1 people who ordered before me. My order status has always just been "received, in-progress".
I'm 64xxx also. I think I read that earlier in the thread, and that idea is preposterous. I preordered at like 8am the first day of preorders, and am supposed to believe that 64,000 people preordered before me? If there's so much interest in preordering a phone, why are there reports of some stores receiving only like 4 black 8Xs in the initial shipment?
FWIW (nothing), here's my Verizon chat from last night. I'm just disgusted at the variety of information everyone is getting (looking through other people's posted chats).
Code:
Marco: Steven which phone did you order on our site?
Marco: I can see the order but not the phone
Steven: I ordered the red Windows Phone 8X by HTC
Marco: ah ok one second
Marco: what day was it supposed to ship out steven?
Steven: I preordered the day preorders started, and the Red was supposed to ship out 11/21
Marco: ok give me a sec still checking to see why it has not shipped
Steven: Thanks for checking.
Marco: No problem
Marco: Ok steven, the date has been pushed back for the Red HTC 8x to the 27th
Marco: I apologize about that. an email did go out
Marco: did you not receive it?
Steven: up until wednesday, it was listed as expected to ship on 11/21. Yesterday, the ship date just disappeared from the order status page.
Marco: Right and the thing is the order looks like its processing
Marco: It looks like its about to ship.
Marco: Same thing happend with the iPhones
Marco: I would recommend waiting until Monday, and see if it ships out by monday.
Marco: The order moved into another system and that's the system it ships out of
Marco: so that's good news.
Steven: But you just said the ship date was pushed to the 27th...
Marco: But i don't know why exactly it did not ship on wed
Marco: It is pushed to the 27th but those dates are always estimated
Marco: it can always come early
Steven: well no, right now it's coming late
Marco: Yes it is coming late in your case
Steven: with no communication to me, and no ship date on the order status page
Marco: let me see if my supervisor can look at something a bit further
Marco: Ok, never mind
Marco: I see it here, yes i see the email that was sent to you about the delay did you not get it?
Marco: The email went out on 11/14
Marco: With a discount of 30% off a case due to the error.
Steven: so why did it tell me it was supposed to ship on 11/21 all the way through 11/21?
<snip because I got angry with Marco>
Code:
Marco: Reason for the delay is HTC is having trouble keeping up with the Red phone
Marco: Everyone wants the red one
Steven: and nobody has gotten it
Marco: Few have
Steven: Are they having trouble keeping up because they didn't make any?
Marco: We started sending them out in the order the pre orders came in
Marco: It just says Manufacturing shortage
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