[crystal_planet]

Finally got my domino 8S today. Packaged well, looks nice, screen looks great...

I throw in my sim, power it up, and...

...no service.

So I go to my carrier's store (Telus) and tell them what's up and the csr informs me that I need to go into my on line account and activate my imei and I should be good. After I showed her the network bands it supports, she said it should be no problem. I get home punch in the 8S' imei and the site tells me the 8S will not work on the Telus network.

So now I'm stuck with an unlocked 8S that I have to sell (and surely take a loss).

I'm about to call them and get more info. If they can't help me, maybe they can cut me some slack on an Ativ. But I'm not hopeful.

If the network bands are compatible, shouldn't it just work?

[HeyCori]

If the bands are supported then yes it should just work. Would getting a new SIM from Telus help?

[crystal_planet]

Nope. Looks like I'm pretty much hooped...

[Laura Knotek]

Was this a device that was reported lost or stolen? Is the IMEI blacklisted?

[crystal_planet]

Nope. I bought it new and unlocked - it's all on the up and up. It's just not...supported. The csr (very sweet Asian girl - told me not to be sad) just said it wouldn't work. Perhaps they only support the devices they sell.

[The Last Byte]

I was in the same boat as you, luckily I sold it to someone without a loss before anyone realized they can now get the HTC 8S from Virgin Mobile for $270, which works on Telus when unlocked.

[crystal_planet]

I was in the same boat as you, luckily I sold it to someone without a loss before anyone realized they can now get the HTC 8S from Virgin Mobile for $270, which works on Telus when unlocked.

How is that possible?

[LBLEIJE]

God, Always buy a Phone with returnrights within 10 days or something.

[crystal_planet]

God, Always buy a Phone with returnrights within 10 days or something.

Kind of hard when you buy from halfway around the planet. I could return if I pay shipping and a 25% restocking fee. I'll throw it on eBay or kijiji and chalk it up to lessons learned.

[The Last Byte]

How is that possible?

HTC 8S sold in North America is different than the off seas one.

[ololmarc]

Kind of hard when you buy from halfway around the planet. I could return if I pay shipping and a 25% restocking fee. I'll throw it on eBay or kijiji and chalk it up to lessons learned.

are you in vancouver? i'll buy it from you