[androidnav]

Any news regarding HTC's update to 7.8. I emailed HTC and they replied that there is no information available at the moment. I've got the HTC titan and eagerly looking forward to the 7.8 update. It seems its all Nokia Nokia Nokia. HTC haven't said anything! Any feedback welcome.

[Hung Cuong]

I am a TITAN owner. So I am very disappointed with HTC :(. I will never buy any device from HTC anymore.

[Zabih Chaudhry]

i checks daily for htc radar update to windows phone 7.8..... but nothing seems to be found.... just nokia lumia lumia and lumia... htc doing nothing for their customers..... no news from them.... nokia is doing well... like ringtone and bluetooth.... but htc is no where

[Robin Bulham]

There's no information at all... Kinda frustrating.

[jshay]

HTC has zero support that I can find anywhere. I have had the Titan for over a year replaced it 3 time to try and resolve poor call quality, and I still have the disappearing keyboard. On a Skype call friends say that I'm crystal clear, so I believe HTC could have fixed the this issue of poor call quality long ago. Not a single fix or update from HTC or at&t. I will never buy an HTC again screw the 8x, I bought my a wife a Lumia 920 updates have already come in from Nokia, their apps are way superior to HTC. OK, thanks for letting me vent!!

[Robin Bulham]

I contacted HTC and asked about the update. Received an answer just a few moments ago by e-mail. They said that they didn't know if the titan is getting an update and we have to check out their website for updates and find out our own. :(

[androidnav]

I guess my next phone isn't going to be a HTC. The poor quality of hardware, software and customer support/ service has convinced me to avoid HTC from now on. Very poor service from HTC. :(

[Ridlah]

If your phone is unlocked no carrier logo on the top then you will get the update as soon as microsoft releases it, if your phone is carrier based the carrier will decide to release the update Radar and HD7 users can expect t-mobile to push the update around a few weeks or months after the release of the update, att htc phones like the titan and my HD7S will most likely continue their habits of releasing updates around a year later if they decide to release it. Nokia is good because they push slow carriers like att into pushing the update to ensure costumer satisfaction where HTC goes for the Titan 2 strategy with hopes of getting more customers to get their latest product. From my past experince i have learned that neither att or HTC are a worthy choice since they lack customer satisfaction. If you decide to keep your titan then you can always force roms at your own risk.

Nokia is very good before i got a windows phone i had one of Nokia's symbian phones and i still get updates on my phone even though it came out in 2008, i can see the lumia 900 being a supported phone for a while and its competitor was the titan 2

[androidnav]

Wrll my Titan is simfree/ no carrier so hopefully will see the update as soon as it arrives. I check daily so when ever the update arrives I'll post on wpcentral forums.

[Robin Bulham]

Mine is also unlocked. Hope I will get the update as soon at it arrives. But not really confident about it...but we'll see..:-) Thanks anyway for ur update Ridlah....

[peropett]

I have had the Titan for over a year replaced it 3 time to try and resolve poor call quality

[kerryprsp]

As an HTC Arrive owner I'm afraid that I won't get the 7.8 update. Both Nokia and Samsung confirmed their handsets will get 7.8 but so far no word from HTC. Not to mention Sprint who has expressed the least interest in Windows Phone out of all the carriers and haven't even pushed out the Tango update.

[Yabai]

...but its still really frustrating that htc has such poor customer and software support. I am buying a Nokia next time, but gonna wait for WP 8.5

[Ridlah]

I feel like if we contacted HTC through phone email ect. and tell them that we demand better customer satisfaction as existing customers tell them that we would be better off with Nokia or Samsung as a next choice and get as many people to do so and they will see that they need push these updates.

HTC Smartphones and Tablets - Support for HTC Cell Phones and Tablets

Please visit the link below and give them an email telling them that you want more support for existing devices mention your device name. If you get an email back saying we don't know what will happen for now or something like that then it worked they will take note our issues and work harder to bring more support.

[STLShazbot]

At this time, HTC does not have plans to deliver a Windows Phone 7.8 upgrade.

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Lisa

HTC


---------Never buying from them again.------------

[stmav]

According to the story on the news page, there might be a chance. Unless you have the Sprint Arrive, which of course, is what my wife has. Wonder if that's enough to get out of a ETF?

[Gergolos]

I have a HTC 7 Pro (the unlocked Arrive) and updated it to 7.8 yesterday :)

[stmav]

Hers isn't the pro and locked unfortunately.

[Gergolos]

Hers isn't the pro and locked unfortunately.

yes I know, but if my 7 Pro got the update it means that HTC did not ignore the 1Gen devices... and that is, at least in my opinion, some good news for her Arrive

[stmav]

yes I know, but if my 7 Pro got the update it means that HTC did not ignore the 1Gen devices... and that is, at least in my opinion, some good news for her Arrive

I certainly hope so! Plus I blame Sprint more than HTC.

[Josh Judge]

i just called HTC, they have no intention of releasing the Windows 7.8 UPDATED.

if you want to find out your self, call them. they will tell u it is NOT going to happen!

1-866-449-8358

[great_smell_of_brut]

i just called HTC, they have no intention of releasing the Windows 7.8 UPDATED.

if you want to find out your self, call them. they will tell u it is NOT going to happen!

1-866-449-8358

I really don't know what is going on with HTC.

They seem to be giving their employees bad info as clearly some people, including myself, have force updated their phones to 7.8 via Zune

[Dnyanesh Mankar]

I force-updated my HTC Radar to 7.8 day before yesterday. Here are the details: How to force-update your HTC Radar to Windows Phone 7.8 | Redmond Times

[Bearach]

I got it as soon as I plugged my Titan in, and my Dad's Radar. The only one that didn't get it was a carrier locked Mozart - Which I used the cabs for, cause my Mum was "jealous" of the new start screen. So HTC devices ARE getting the update. Be patient, or blame your carrier. Like T-Mobile, for the Nokia Lumia 710.

[WPhoner]

just forced an HTC Surround using a link I found in an article here on WPcentral.
Want Windows Phone 7.8 now? Try this easy tool (Update: Now supports 7720) - Windows Phone Hacker

- started the tool.
- it complained that I didnt have "Developer tools" loaded. BUT it offered to Dload them for me! (I said yes then closed the tool)
- I installed the developer tools that were just dloaded and then restarted the main tool
- a window asking what language packs to install came up -- I confirmed by going to "SETTING -> KEYBOARD" (on the phone) that here in canada, ALL packs are needed --
- I selected all of the checkboxes in the tool.
- I hit the "install WP7.8" button and away it went!

The install takes about 20mins, but it is completely automated.

*NOTE: at one point it kinda looked like it was done.. but it wasnt, make sure you get the alert that "YOUR UPGRADE WAS SUCCESSFUL" before disconnecting your phone like I ALMOST did!

Shout out to Windows Phone Hacker for creating such a great app. Its absolutely flawless!