01-11-2011, 12:39 PM #1
- 2 Posts
Anyone experiencing issues recently with contacts not syncing correctly on the phone? I am using the Focus and I recently noticed that selecting a person to text message, that the name didn't exist (which may be a result of the Phone Number not associated to the contact). However, the contact isn't even there even though the person existed two days ago. I also noticed that the majority of my contacts are missing information such as the First Name and important Phone Numbers. I raised the question to @WinPhoneSupport via twitter but so far, no response.
- 01-11-2011, 03:12 PM #2
they only thing i could sugest doing is:
- go on your Live account
- make sure all contatcs are Properly Orgonazied
- Hard reset your phone :(
- resync and hope it works.
if thes wp7 are ANYTHING like the old Wm 5.XX+ 6.XX+ hardreset fixes 90% of problems.
- 01-11-2011, 03:52 PM #3
The text message issue is easy - you can't text a non-Mobile number.. ie: if you have someone's cell phone saved as a Work/Home/etc. number, the SMS application won't let you text them.. it doesn't even show their name as a contact when you go to create an SMS. If you go into yer contact and simply re-save their phone number as a Mobile number, it should work just fine.
As for yer other issues, it's probably something easy.. are yer contacts showing said information when you look at the contact screen on your Live account on your computer? As far as I can tell, pulling up a contact via the People Hub is the only real way to view ALL of their information, so check there and make sure everything's actually missing. It may be something the phone just doesn't think you need to see because of the app yer in.
I wouldn't recommend hard-resetting yer phone yet, it's a HUGE hassle currently (due to no "real" backup/restore) and yer entire backlog of SMS/MMS would be permanently deleted.
Last edited by mgarcia; 01-11-2011 at 03:58 PM.
01-11-2011, 03:59 PM #4
- 21 Posts
Last edited by merrick; 01-11-2011 at 04:01 PM. Reason: adding more info
01-11-2011, 08:05 PM #5
- 141 Posts
01-12-2011, 10:09 PM #7
- 141 Posts